SeeDrive™ Support
General information and links
Quick Links
Knowledge Base
Need more information? Type the topic to search the knowledge base and find exactly what you're looking for.
Contact Us
Need help with making a purchase, or would you like to contact customer care?
Contact us at:
1-888-767-9888
or by email.
Community
Got a question? Or maybe you have some tips that you're dying to share. Join our enthusiastic community where other ACDSee users get together to share, learn, discover, and inspire.
SeeDrive™ Help Files
Browse the SeeDrive™ Help file for assistance with uploading, managing, sharing, and more.
acdID Account
Sign up to create an acdID account, your personal account with ACD Systems International Inc.
FAQ's
What's new?
The latest ACDSee Photo Studio Ultimate, ACDSee Gemstone Photo Editor, ACDSee Photo Studio for Mac and LUXEA Pro Video Editor products are available and include a host of new features. ACDSee Photo Studio Ultimate is the first digital asset management and photo editing software to also include a layered editor. These products, and more, are available via subscription licensing, allowing you to install them on multiple computers and benefit from free upgrades for future versions to come. We also have additional offerings, including cloud storage and access to ACDSee Web, a plan-based desktop and web app platform, allowing you to edit, manage, share, and access your entire photo and video library on the go. For more information on the plans available, please check out the Home Plan or Personal Plan pages.
How do I know if I can run ACDSee?
To find out if your system is compatible with ACDSee software, check the System Requirements for the product you are interested in below:
How much storage do I get?
How much storage you get is entirely up to you! You can add additional storage amounts of 50GB, 100GB, 200GB, 500GB, or 1TB. Sign in to your ACDSee 365 Cloud account and click the "UPGRADE STORAGE" button in the main menu to view the storage upgrade options.
What products are included with my plan?
To see what is included in your plan, sign in to your ACDSee 365 Cloud account. On the My Account page, you will see a list of included products.
Can I try ACDSee before I buy?
Yes, you can! Sign up for a free 15-day trial here.
How do I make sure I have the latest ACDSee products?
ACDSee 365 Cloud subscriptions always include the most up-to-date ACDSee products. You will receive an email notification when updates and upgrades are available. And don't worry if you miss an email - new releases are automatically added to your account, so you can sign in to your ACDSee 365 Cloud account at any time to make sure you have the newest versions of your products.
What is the difference between a plan and a pack?
ACDSee plans are based on annual or monthly subscriptions, whereas ACDSee packs are a one-time purchase of select perpetual products.
I need help. Where can I get it?
There are a number of ways to find the help you need. For product support, use the links below or press F1 while performing any function in ACDSee to open the relevant online help page.
- ACDSee Photo Studio Ultimate Online Help
- Gemstone Photo Editor Online Help
- LUXEA Pro Video Editor Online Help
- ACDSee Video Converter Pro Online Help
- ACDSee Photo Studio for Mac Online Help
For help with SeeDrive™, view the SeeDrive™ Help Files. If you can't find the answer to your questions there, please explore the other options on this Support page, including the Knowledge Base.
How can I learn more about ACDSee?
For more information on ACDSee products and how to use them, visit the ACDSee website, ACDSee Community, ACD Systems Forum, and/or Knowledge Base. You can also subscribe to the ACDSee YouTube channel and follow ACDSee on Facebook and Instagram for the latest product tutorials and more.